Help Research and Support the Response to Hurricane Irma

Help Research and Support the Response to Hurricane Irma

We need your help! If you have a few minutes, please read below.  

As Hurricane Irma bears down on Florida, hundreds, maybe thousands of organizations are preparing to descend upon the state to support the survivors. It is an effort that takes many different types of people from many different organizations. But who are these groups?  How do they find each other?  

These questions are the impetus for the Response Roster Project. We want to understand response efforts from the perspective of both the official and unofficial response. Who are the unsung heroes and responders taking time to help in any way they can?

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The Role of Competing Objectives in Exercise Design and Evaluation

The Role of Competing Objectives in Exercise Design and Evaluation

As an exercise practitioner with experience in different types and levels of exercises, I question the efficacy of our existing exercise evaluation paradigms (e.g., HSEEP, REPP, CSEPP, etc.). In my experience, they are messy and misaligned with the overarching objectives we are trying to achieve. 

This messiness is partly due to the fact that we create dueling objectives such as training and evaluation. For example, if you slow down or modify an exercise to ensure responders understand and can perform their duties (training objective), can you objectively state the system capability they performed was successfully tested (performance objective)? I have a hard time saying this unless the capability's performance...

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Redefining Information Requirements for Crisis Response

Redefining Information Requirements for Crisis Response

Developing information requirements for crisis response is a tedious and flawed process filled with many uncertainties about the situation and the response. While we can take an honest stab at knowing what different responders need, when, and how, our unilateral focus on needed information stymies the best of intentions: historical learning is only as good as a similar future, which is rarely the case; and visioning workshops are only as good as the ability to identify the uncertainties that lie ahead, a very difficult task with severe consequences if something is missed. 

While decisions can be made without needed information based on expertise and experience, this is far from ideal in a complex adaptive system such as...

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[APPLY NOW] Coaching for Tech-Enabled Disaster Management Projects

[APPLY NOW] Coaching for Tech-Enabled Disaster Management Projects

Last year, I wrote about a similar coaching opportunity with The Governance Lab at NYU. The lab has since moved to the Tandon School of Engineering from the Wagner School of Public Service (my master's alma matter), however, that does not mean they are any less focused on doing good.  

This year's coaching program focuses on tech-enabled disaster management. This program is ideal for you if you have specific project in mind or are actively working on a project. You will have access to great mentors and support. While the focus of the program is on developing a solution, you do not have to be technically oriented. In fact, this program works for anyone motivated to solve a real problem in the disaster or humanitarian space.  Also, they have instituted...

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Building Better Disaster Response and Resilience with Information and Technology

Building Better Disaster Response and Resilience with Information and Technology

For nearly five years I have been in higher education exploring how information and technology can improve disaster response and resilience. I have explored complex issues in great detail and I have learned a lot about the challenges and opportunities being faced by communities, organizations and people trying to leverage information and technology to better respond to disasters and build resilience.

But as I begin my transition back to the working world in the near future, I am forced to reflect on how I can apply this new knowledge to help address current problems while also preparing for an innovative future beyond what we can imagine today. I find myself writing about my philosophy on leveraging information and technology to improve disaster response and resilience...

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Feedback Needed on House Bill Proposing Social Media Research Project with Red Cross

Feedback Needed on House Bill Proposing Social Media Research Project with Red Cross

Representative Thompson from Mississippi introduced a bill to the House of Representatives for the American Red Cross (ARC) to conduct a pilot research project to better leverage social media in disasters. The language in the bill is fairly vague, but I gather they want the ARC to implement something tangible and then evaluate its usefulness and performance. 

A study like this could be very useful to the wider social media in emergency management (SMEM) community. I particularly like how the bill incorporates the use of social media to help deliver response supplies to affected areas, a form of operational intelligence. And social media for operations and intelligence is the next frontier of social media research that will enable disaster decision makers to make better decisions faster and more accurately.  

I will be providing feedback on this bill and am curious about others' thoughts. What other components of SMEM should be researched? Will this be useful to you? How so?

You can track the bill here. Here are the quick and dirty details of the bill: 

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ISCRAM is Conducting Survey for Masters Degree on EM Information Systems

ISCRAM is Conducting Survey for Masters Degree on EM Information Systems

ISCRAM, the international academic-practitioner group focused on Information Systems for Crisis Response and Management is conducting a survey that may be of interest to many people. The survey is looking for input on a Master's level degree in EM with a concentration in information systems.  

I like ISCRAM's approach because it is not just about a particular type of technology such as GIS. Information systems for EM is sorely underrepresented in higher education and something I believe should be in included in every degree program.  This topic is also near and dear to my heart as I have not only written about information and technology in EM, but is also the subject of my research and future work. 

You need not be an expert in information systems, information, or technology to respond to this survey.  In fact a non-technical EM expert may provide some great feedback! 

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National Survey on R&D Priorities related to EOC Technology

National Survey on R&D Priorities related to EOC Technology

I just came across this national survey on EOC technology.  The goal of the researcher is to establish research and development priorities.  I think this is a great idea and am glad to see it sponsored by some big names such as Harvard, AMTRAK, City of Los Angeles and the Department of Homeland Security.  The survey takes about 10 minutes.  Respond to the survey by clicking the button below or clicking this link.

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Academic Research on Disaster Communications Technology [Survey]

Academic Research on Disaster Communications Technology [Survey]

Two great universities, the MIT Lincoln Laboratory and the Pennsylvania State University’s College of Engineering,  are coming together to do some much needed research on disaster communications technology.  I am very pleased to see this type of research taking place and hope you can participate by completing this survey.

The researchers are looking for all levels of practitioners involved in emergencies or disasters (e.g., DoD, DHS, Public Safety, private industry, etc.).  The survey has 25 questions and should take about 15 minutes.  

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[APPLY NOW] Free Incubator for Disaster and Humanitarian Innovation!

[APPLY NOW] Free Incubator for Disaster and Humanitarian Innovation!

I just got word of a great FREE coaching program at my master's alma matter.  If you have been considering an idea and want to work on it more with great mentors and support, this is a great program for you.  While the focus of the program is on developing a solution, you do not have to be technically oriented.  In fact, this program works for anyone motivated to solve a real problem in the disaster or humanitarian space.  Also, if your idea is disaster related, I might be one of the mentors you have access to as well.  Here are the specifics...

The Governance Lab at NYU's Wagner School of Public Service is searching for highly motivated and passionate individuals with good ideas but who may not know how to develop them without help! 

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Is ICS Organic or Mechanistic? [RESEARCH]

Is ICS Organic or Mechanistic? [RESEARCH]

The incident command system is a staple in emergency operations.  If you are in emergency services or emergency management, you know ICS because it plays such a role in your operation.  It is the way in which we organize ourselves to manage the complexity and craziness with emergencies and disasters.  

In recent years, there has been some focused research discussing the relative merits and downsides of the system.  In fact, much of our ICS best practices have been based around our intuitive understanding of the system.  But more research is still needed to understand the many nuanced strengths and weaknesses of the system.   

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Attend the Best Conference for Information Systems in Disaster Management

During May 18-21, 2014, Penn State University will be hosting the 11th annual Information Systems for Crisis Response and Management (ISCRAM) Conference.  ISCRAM is an international community promoting research and development, exchange of knowledge and deployment of information systems in the field of crisis management.  The May conference is expecting to draw approximately 300 attendees.

You are encouraged to engage the expert panelists on the following four topics.

  1. Super Typhoon Haiyan: the Information Management Disaster?
  2. Crowdsourcing Crisis Response: The Boston Marathon Bombing
  3. Doing IT Right: Ethical, Legal and Social Issues of IT Supported Emergency Response
  4. Creating a Common Operational Picture (COP) with the Crowd

At last year’s ISCRAM conference, the headline topics were holistic crisis management as well as the need to close the gap between scientists and the practitioners.  It is envisioned that ISCRAM 2014 will advance these discussions as the organization positions itself to take a leadership role to reframe information systems for emergency response and crisis management scenarios.

What Should Researchers Know About First Responders?

I have been invited to speak next Thursday on a panel at the National Geospatial Intelligence Agency Academic Research Symposium.  The title of the panel is "Social Media Research for First Responders and Analysts" and it's goal is "...to help researchers understand what operational capability gaps need to be filled."

In hopes of informing my panel talk, I want to ask you what should researchers know about the operational needs of first responders?  Especially as it relates to social media!

I am excited about this workshop because it starts to put practitioners with academics in hopes of aligning the priorities of both worlds.  In fact, a new term is emerging called the "pracademic."  The pracademic has experience as both a practitioner and an academic and chooses to work to align the worlds so that academic research can be as applicable as possible.  Patrick Meier captures this well as "scholar-practioner" in Advice to Future PhDs from 2 Unusual Graduating PhDs.

Some prior practioner-based gap analysis work has already been done on this by DHS's Virtual Social Media Working Group (of which I am a member).  In June of this year, the VSMWG released Lessons Learned: Social Media and Hurricane Sandy.  The report highlighted many of the success and learning points regarding social media.  On page 29, it highlights a number of technology, process, and policy gaps requiring further attention.  The major themes included:

  • Big Data
  • Compliance and Requirements
  • Funding
  • Standards, Training, and Guidance
  • Policy and Process
  • Partnerships
  • Technology, Tools, and Features

I will undoubtedly speak to these gaps, but other feedback and thoughts would be helpful and greatly appreciated!

To PhD, or Not to PhD...What Do You Think?

A couple weeks ago I found out I was accepted to the George Washington University School of Engineering and Applied Science PhD program in Crisis, Emergency, and Risk Management. This is an amazing opportunity I am grateful for, but realize there are some drawbacks as well.  Rather than contemplate these decisions by myself, my close contacts and my PhD advisor (who I believe will be awesome and supportive of my pursuits), I thought I would ask my fellow followers to add their thoughts, opinions, and experiences to help inform our decision (this is joint decision with my girlfriend).  Below are my top pros/cons:

Intellectual Curiosity

Diagram of the gown, hood and bonnet used in g...The biggest thing driving me to pursue a PhD is the intellectual curiosity I have, especially with so many unique and amazing things taking place in the industry.  Social media has taken the industry by storm and technology is changing the way disasters are managed.  As a result, there are so many unanswered questions, especially empirically.  Patrick Meier and others are already doing great work in this area, especially with big data and analytics.  They are pushing the bounds of what is possible and I look forward to addressing the challenges of implementing these cutting edge solutions.

The chief questions I have are:  How is social media and technology transforming the way we operate?  What is the best way to organize and respond given these enabling tools?  Essentially, I want to help define how we as emergency managers, communities, citizens, organizations, governments, etc. respond well in a "Networked Age."  It is no longer sufficient to attack problems uni-dimensionally; we must attack them holistically, empirically, and multi-dimensionally in order to thrive in this increasing complex world.  Ultimately, I hope to look at the issues from an organizational design perspective.

This is an exciting time and I think the time is now to go for it, except....

Financial Concerns

Money Woes

I am thankful that I will be receiving free tuition and a stipend in exchange for my half-time work conducting research.  However, this stipend is small and forces me to work on a tight budget.  In addition, I have not earned any significant income for the past two years while pursuing my MPA from NYU Wagner and have incurred significant student loan debt.  I am feeling a bit drained at this point and am not looking forward to additional years scraping by and incurring additional interest on my loans (payments can be deferred).

While I have some consulting opportunities in the hopper to help supplement my income, they are not consistent and there is no guarantee that they will be there throughout my tenure.  Also, and very importantly, given that I am in a serious relationship, I want to be secure in providing for the many future milestones that are sure to come.

Post-Graduate

If you have ever met me, you'll know that one of my strongest attributes is the ability to network.  While I am confident I will get to know many of the right people over the course of the next few years, I am still at a loss as to what to do after receiving the degree.  Obtaining a PhD certainly prepares me for teaching, researching and consulting, but I am unsure of what path might be best for me.  Additionally, each has its pros and cons (thoughts?).  While rejoining the workforce as a practitioner is also a possibility, I may be over-qualified for many of the positions.

I also realize there are so many good things going on that I am like a kid in a candy store not knowing where to begin.  I can't do it all (not enough time in a day), so where do I draw the line?  In some ways, I am trying to have faith that it will all work out.  In other ways, I am trying to be strategic about it.  For all I know, my future job may not have been thought of yet!

The Big Move

English: Divine Moving in one of NYC west vill...

My story in a nutshell...I grew up in the NYC suburbs, spent a total of five years in Denver, CO for undergraduate and working in EMS, then moved to Arlington, VA for three years where I was a Disaster Management consultant, then back to NYC for the past two years to pursue my MPA at NYU Wagner.  I have done some moving in my time and feel comfortable with it.

But this time is different.  I have someone else in the picture and this is a big decision for both of us.  She has built a life here in NYC and moving, while exciting in some ways, is not so exciting in others.  For one, there is the question of her finding a job in the DC metro area as an elementary school  teacher.   This is a big issue.  We are exploring all the avenues, but if we miss the cycle for hiring this year, it will be very difficult to find a job during the year.  Additionally, she is leaving tenure and a prestigious elementary school to move.  Will she be able to find something comparable and secure in the DC area?

Parting Thoughts

Decision time is coming soon.  It is a tough decision and I would love your thoughts...

Do I go do a PhD, or continue working as a practitioner or consultant?  What are the pros and cons of either from your perspective?